| Service quality and customer satisfaction: qualitative research implications for luxury hotels C Lu, C Berchoux, MW Marek, B Chen International Journal of Culture, Tourism and Hospitality Research 9 (2 …, 2015 | 285 | 2015 |
| Temporal change in resident perceptions of a mega-event: The Beijing 2008 Olympic Games D Gursoy, CG Chi, J Ai, BT Chen Tourism Geographies 13 (2), 299-324, 2011 | 186 | 2011 |
| Service innovation performance in the hospitality industry: The role of organizational training, personal-job fit and work schedule flexibility BT Chen Journal of Hospitality Marketing & Management 26 (5), 474-488, 2017 | 115 | 2017 |
| Exploring loyalty to specialty foods among tourists and residents D Suhartanto, BT Chen, Z Mohi, A Sosianika British Food Journal 120 (5), 1120-1131, 2018 | 92 | 2018 |
| Integrating Kano model and SIPA grid to identify key service attributes of fast food restaurants HT Chen, BT Chen Journal of Quality Assurance in Hospitality & Tourism 16 (2), 141-163, 2015 | 62 | 2015 |
| Customer satisfaction toward online purchasing services: evidence from small & medium restaurants CY Lu, D Suhartanto, AI Gunawan, BT Chen International Journal of Applied Business Research, 1-14, 2020 | 57 | 2020 |
| Preparing students for careers in the leisure, recreation, and tourism field BT Chen, D Gursoy Journal of Teaching in Travel & Tourism 7 (3), 21-41, 2008 | 49 | 2008 |
| The study of international students’ behavior intention for leisure participation: Using perceived risk as a moderator CY Lu, WJ Yeh, BT Chen Journal of Quality Assurance in Hospitality & Tourism 17 (2), 224-236, 2016 | 46 | 2016 |
| Information search behavior of independent travelers: A cross-cultural comparison between Chinese, Japanese, and American travelers ACC Lu, BT Chen Journal of Hospitality Marketing & Management 23 (8), 865-884, 2014 | 43 | 2014 |
| Factors influencing camping behavior: The case of Taiwan D Gursoy, BT Chen Journal of Hospitality Marketing & Management 21 (6), 659-678, 2012 | 41 | 2012 |
| Exploration of new outdoor leisure activities (glamping) during the post-pandemic era CY Lu, D Suhartanto, BT Chen Tourism Recreation Research 49 (5), 1077-1095, 2024 | 28 | 2024 |
| Predicting tourist loyalty toward cultural creative attractions the moderating role of demographic factors CY Lu, D Dean, D Suhartanto, AS Hussein, Suwatno, L Kusdibyo, ... Journal of Quality Assurance in Hospitality & Tourism 22 (3), 293-311, 2021 | 25 | 2021 |
| The potential for active online learning in Taiwanese tourism degree programs based on online educational experiences of graduate students CY Lu, BT Chen Journal of teaching in travel & tourism 11 (3), 271-288, 2011 | 20 | 2011 |
| An exploratory study on consumer purchase behavior from live webcasting e-commerce: A means-end chain analysis using facebook live webcasting CY Lu, MW Marek, BT Chen, IC Pai International Journal of Online Marketing (IJOM) 10 (3), 1-20, 2020 | 18 | 2020 |
| Predicting consumer behaviour in tourism industry: Comparing Structural Equation Modelling (SEM) and multiple regression D Suhartanto, L Kusdibyo, B Chen, D Dean, L Setiawati IOP Conference Series: Materials Science and Engineering 830 (3), 032090, 2020 | 15 | 2020 |
| Visitor loyalty towards cultural creative attractions: The role of collectivism and indulgence D Suhartanto, D Dean, BT Chen, L Kusdibyo Leisure/loisir 46 (1), 49-67, 2022 | 14 | 2022 |
| Drivers of Taiwan’s tourism market cycle MH Chen, CP Lin, BT Chen Journal of Travel & Tourism Marketing 32 (3), 260-275, 2015 | 14 | 2015 |
| Determinants of customer loyalty to online food service delivery: evidence from Indonesia, Taiwan, and New Zealand M Rombach, A Kartikasari, DL Dean, D Suhartanto, BT Chen Journal of Hospitality Marketing & Management 32 (6), 818-842, 2023 | 13 | 2023 |
| An examination of satisfaction towards online motorcycle taxis at different usage levels D Suhartanto, D Dean, C Gan, BT Chen, A Michael Case studies on transport policy 8 (3), 984-991, 2020 | 11 | 2020 |
| Research Note: The Impact of State Ownership on Hotel Firms' Characteristics and Financial Performance in China MH Chen, KL Wu, BT Chen Tourism Economics 19 (5), 1207-1214, 2013 | 11 | 2013 |
