| Co-creation Willingness Matrix and Capability Continuum for Classification and Scaling of Services D Lazarus, A Krishna, S Dhaka Journal of Global Marketing 27 (4), 213-225, 2014 | 36 | 2014 |
| Co-creation channel: A concept for paradigm shift in value creation A Krishna, D Lazarus, S Dhaka Journal of Management Science and Practice 1 (1), 14, 2013 | 33 | 2013 |
| Service failure magnitude and paradox: a banking perspective S Singhal, A Krishna, D Lazarus Journal of Relationship Marketing 12 (3), 191-203, 2013 | 30 | 2013 |
| Co-creation Capability Spectrum for Classification and Scaling of Processing Services D Lazarus, K Anupam, D Sunishtha Prabandhan : Indian Journal of Management 7 (1), 37 - 44, 2014 | 1 | 2014 |
| Service recovery system gaps DGS Krishna Anupam, Lazarus Davis, Sharma Sonal International Journal of Sciences: Basic and Applied Research 6 (1), 48-57, 2012 | 1* | 2012 |
| Understanding the concept and challenges of engaging consumers in the value co-creation process D Lazarus Impetus: Xavier’s Interdisciplinary Research Journal (ISSN: 2278-0254) 2 (1 …, 2013 | | 2013 |
| A study on consumers and employees for understanding value co creation with special reference to selected cities in Indian market D Lazarus Jaipur, 0 | | |
