Do brands matter? A comparison of branded and independent hotels’ performance during a full economic cycle JW O’Neill, M Carlbäck International Journal of Hospitality Management 30 (3), 515-521, 2011 | 264 | 2011 |
The COVID-19 pandemic effects on the hospitality industry using social systems theory: A multi-country comparison V Shapoval, P Hägglund, A Pizam, V Abraham, M Carlbäck, T Nygren, ... International Journal of Hospitality Management 94, 102813, 2021 | 113 | 2021 |
Strategic entrepreneurship in the hotel industry: The role of chain affiliation M Carlbäck Scandinavian Journal of Hospitality and Tourism 12 (4), 349-372, 2012 | 53 | 2012 |
Experience accounting: an accounting system that is relevant for the production of restaurant experiences TD Andersson, M Carlbäck The Service Industries Journal 29 (10), 1377-1395, 2009 | 30 | 2009 |
Are the chain operations simply with it?: Five aspects meal model as a development tool for chain operations/franchise organizations M Carlbäck Journal of Foodservice 19 (1), 74-79, 2008 | 26 | 2008 |
Human resource development in restaurants in Western Sweden–a human capital theory perspective M Carlbäck, T Nygren, P Hägglund Journal of Human Resources in Hospitality & Tourism 23 (2), 289-314, 2024 | 16 | 2024 |
Contemporary approaches studying customer experience in tourism research D Jaziri, RA Rather Emerald Publishing Limited, 2022 | 14 | 2022 |
From cost accounting to customer accounting in the hospitality industry-a constructive approach M Carlbäck Handelshögskolan vid Göteborgs universitet, 2011 | 12 | 2011 |
From cost accounting to customer accounting in the restaurant industry M Carlback International Journal of Revenue Management 4 (3-4), 403-419, 2010 | 12 | 2010 |
Independent or flagged? The decision to affiliate to a chain M Carlbäck The Routledge Handbook of Hotel Chain Management, 385-394, 2016 | 10 | 2016 |
Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises’ resilience and sustainable tourism development V SHAPOVAL, P HÄGGLUND, A PIZAM, V ABRAHAM, M CARLBÄCK, ... International Journal of, 2021 | 9 | 2021 |
The shadow economy: Its effects on the competition in the Swedish restaurant industry J Armbrecht, M Carlbäck Tourism in an Era of Uncertainty Rhodes Island, Greece 27–30 April 2011 26, 2011 | 9 | 2011 |
Balancing short-term gains and long-term success in lodging: The role of customer satisfaction and price in hotel profitability model GV Demydyuk, M Carlbäck Tourism Economics 30 (4), 844-875, 2024 | 8 | 2024 |
Brand Value Attributable to Affiliation (BVAA) – a Method for Measurement in a Consortium Context M Carlbäck European Journal of Tourism Research 23, 112-126, 2019 | 8 | 2019 |
The EA-Approach; a Customer-Centered Management System to Produce, Manage, and Assess Relevant Experiences for the Hospitality and Tourism Industry M Carlbäck Contemporary Approaches Studying Customer Experience in Tourism Research …, 2022 | 7 | 2022 |
From Hospitality Basics to Customer Value and Memorable Experiences: Evidence from Online Customer Reviews of the Major Cruise Line Corporations G Demydyuk, M Carlbäck Available at SSRN 4352790, 2022 | 3 | 2022 |
Outdoor recreation, nature-based tourism, and food: From Covid-19 to sustainable futures for hospitality and rural development-a review A Calvén, T Beery, K Wendin, M Johansson, M Carlbäck 31st Nordic Symposium on Tourism and Hospitality Research–Book of Abstracts, 483, 2023 | 2 | 2023 |
Experience accounting (EA): the next chapter M Carlbäck Food & Hospitality Multisensory Perspectives 13/14/15 November 2019, Lyon France, 2019 | 2 | 2019 |
Strategic entrepreneurship in the hotel industry: the role of chain affiliation 2 M Carlbäck Вестник Ассоциации вузов туризма и сервиса 9 (4), 5-22, 2015 | 2 | 2015 |
From galley to gourmet: experience accounting perspective on the evolving dining choices of cruise passengers GV Demydyuk, RPS Kaurav, M Carlbäck, H Vejlgaard Journal of Foodservice Business Research, 1-33, 2024 | 1 | 2024 |