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Erdogan Ekiz
Erdogan Ekiz
Prof. Dr. and Dean of HMT School at Central Asian University
Verified email at centralasian.uz - Homepage
Title
Cited by
Cited by
Year
The effects of nepotism on human resource management: The case of three, four and five star hotels in Northern Cyprus
H Arasli, A Bavik, EH Ekiz
International journal of sociology and social policy 26 (7/8), 295-308, 2006
3492006
Gearing service quality into public and private hospitals in small islands: empirical evidence from Cyprus
H Arasli, E Haktan Ekiz, S Turan Katircioglu
International journal of health care quality assurance 21 (1), 8-23, 2008
3482008
An investigation on the factors influencing passengers' loyalty in the North Cyprus national airline
H Nadiri, K Hussain, EH Ekiz, Ş Erdoğan
The TQM Journal 20 (3), 265-280, 2008
3262008
Air the anger: investigating online complaints on luxury hotels
E Ekiz, C Khoo‐Lattimore, F Memarzadeh
Journal of Hospitality and Tourism Technology 3 (2), 96-106, 2012
2032012
The effects of organizational responses to complaints on satisfaction and loyalty: a study of hotel guests in Northern Cyprus
OM Karatepe, EH Ekiz
Managing Service Quality: An International Journal 14 (6), 476-486, 2004
1732004
Perceptions of service quality in North Cyprus national airline
HE Ekiz, K Hussain, A Bavik
Tourism and Hospitality Industry 3 (5), 2006
982006
Comparing Chinese and American attitudes towards complaining
EH Ekiz, N Au
International Journal of Contemporary Hospitality Management 23 (3), 327-343, 2011
882011
Power in praise: Exploring online compliments on luxury hotels in Malaysia
C Khoo-Lattimore, EH Ekiz
Tourism and Hospitality Research 14 (3), 152-159, 2014
862014
Kuruma bağlılığı etkileyen faktörlerin yapısal eşitlik modelleriyle araştırılması: özel ve devlet bankası örneği
V Yılmaz, HE Çelik, E H Ekiz
Anadolu Üniversitesi, 2006
822006
Measuring the impacts of organizational responses: Case of Northern Cyprus hotels
EH Ekiz, H Arasli
Managing Global Transitions 5 (3), 271, 2007
642007
Antecedents and outcomes of relationship quality in casual dining restaurants: The mediating effects of relationship quality and moderating roles of gender
G Prayag, S Hosany, B Taheri, EH Ekiz
International Journal of Contemporary Hospitality Management 31 (2), 575-593, 2019
592019
Impacts of organizational responses on complainants' justice perceptions and post-purchase behaviors
D Gursoy, EH Ekiz, CG Chi
Journal of Quality Assurance in Hospitality & Tourism 8 (1), 1-25, 2007
542007
Why tourists are attracted to boutique hotels: Case of Penang Island, Malaysia
S Khosravi, A Malek, E Ekiz
Journal of Hospitality and Tourism 12 (1), 26-41, 2014
522014
Scale development process: service quality in car rental services
EH Ekiz, A Bavik
Electronic Journal of Business Research Methods 6 (2), pp161‑174-pp161‑174, 2008
522008
Factors influencing organizational responses to guest complaints: Cases of Hong Kong and Northern Cyprus
EH Ekiz
Journal of Hospitality Marketing & Management 18 (6), 539-573, 2009
512009
AIRQUAL: A multiple-item scale for measuring service quality, customer satisfaction, and repurchase intention
S Bari, A Bavik, HE Ekiz, K Hussain, S Toner
HOS-414 Graduation Project (Thesis), 1-104, 2001
452001
Augmented reality adoption by tourism product and service consumers: Some empirical findings
A Hassan, E Ekiz, SS Dadwal, G Lancaster
Augmented reality and virtual reality: Empowering human, place and business …, 2018
412018
An analysis of conference attendees’ motivations: Case of international conference attendees in Singapore
A Malek, B Mohamed, EH Ekiz
412011
Şikayetin kısıtlayıcı faktörleri: Turistlerin belirgin şikayet etme davranışları
EH Ekiz, NE Köker
Journal of yaşar University 17 (5), 2859-2873, 2010
412010
RENTQUAL: A new measurement scale for car rental services
EH Ekiz, A Bavik, H Arasli
Tourism: An International Interdisciplinary Journal 57 (2), 135-153, 2009
412009
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