Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights J Van Dael, TW Reader, A Gillespie, AL Neves, A Darzi, EK Mayer BMJ quality & safety 29 (8), 684-695, 2020 | 72 | 2020 |
Public perceptions on data sharing: key insights from the UK and the USA S Ghafur, J Van Dael, M Leis, A Darzi, A Sheikh The Lancet Digital Health 2 (9), e444-e446, 2020 | 63 | 2020 |
Getting the whole story: integrating patient complaints and staff reports of unsafe care J Van Dael, A Gillespie, T Reader, K Smalley, D Papadimitriou, ... Journal of Health Services Research & Policy 27 (1), 41-49, 2022 | 22 | 2022 |
Use and impact of virtual primary care on quality and safety: The public's perspectives during the COVID-19 pandemic AL Neves, J van Dael, N O’Brien, K Flott, S Ghafur, A Darzi, E Mayer Journal of Telemedicine and Telecare 30 (2), 393-401, 2024 | 19 | 2024 |
Addressing racial and ethnic inequities in data-driven health technologies N O'Brien, J Van Dael, J Clarke, C Gardner, J O'Shaughnessy, A Darzi, ... Institute of Global Health Innovation, Imperial College London, 2022 | 8 | 2022 |
Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study J Van Dael, TW Reader, AT Gillespie, L Freise, A Darzi, EK Mayer Journal of the Royal Society of Medicine 115 (10), 390-398, 2022 | 7 | 2022 |
Patient safety in remote primary care encounters: multimethod qualitative study combining Safety I and Safety II analysis R Payne, A Clarke, N Swann, J van Dael, N Brenman, R Rosen, ... BMJ Quality & Safety, 2023 | 6 | 2023 |
Patient–clinician communication research for 21st century health care J van Dael, A Gillespie, AL Neves, A Darzi British Journal of General Practice 72 (715), 52-53, 2022 | 6 | 2022 |
Public perceptions on data sharing: comparing attitudes in the US and UK S Ghafur, J Van Dael, M Leis, A Darzi, A Sheikh Available at SSRN 3586711, 2020 | 4 | 2020 |
Identifying benefits and concerns with using digital health services during COVID-19: Evidence from a hospital-based patient survey A Painter, J van Dael, AL Neves, P Bachtiger, N O’Brien, C Gardner, ... Health Informatics Journal 29 (4), 14604582231217339, 2023 | 1 | 2023 |
Evaluating video and hybrid group consultations in general practice: mixed-methods, participatory study protocol (TOGETHER 2) C Papoutsi, G Abel, C Iglesias, J van Dael, C Reidy, SD Faulkner, ... NIHR Open Research 4, 30, 2024 | | 2024 |
Patient Safety of Remote Primary Care: A Qualitative Study Assessing Risks and Mitigation and Prevention Strategies O Lounsbury, EC Li, T Lunova, J van Dael, N OBrien, A Alboksmaty, ... medRxiv, 2024.01. 30.24301946, 2024 | | 2024 |
OP87 Evaluating video and hybrid group consultations in general practice: A mixed-methods, multi-site, participatory study (TOGETHER-2) J van Dael, G Abel, C Iglesias, S Faulkner, C Reidy, J Campbell, S Shaw, ... J Epidemiol Community Health 77 (Suppl 1), A43-A43, 2023 | | 2023 |
441 Understanding the unintended consequences of new healthcare technologies aimed at supporting patient safety: a qualitative study S Abdelaziz, S Garfield, M McLeod, J Norton, J Lloyd, C Wheeler, ... International Journal of Pharmacy Practice 31 (Supplement_1), i3-i5, 2023 | | 2023 |
Use and impact of virtual primary care on quality and safety: public perspectives during the COVID-19 pandemic (preprint) AL Neves, J van Dael, N O'Brien, K Flott, S Ghafur, A Darzi, E Mayer | | 2021 |
OP85 Patient and staff perceptions of safety and risk: triangulating patient complaints and staff incident reports towards a dual perspective on adverse events J van Dael, AT Gillespie, TW Reader, EK Mayer J Epidemiol Community Health 74 (Suppl 1), A40-A40, 2020 | | 2020 |
Patient Safety in Remote Primary Care Encounters: Combined Safety I and Safety II Analysis R Payne, A Clarke, N Swann, S Wieringa, J Van Dael, N Brenman, ... | | |